In order to allow us to improve the service, if you are unsatisfied for any reason, please send us your comments or reports using the form below.
We remind you that any comments or reports without specification of the author as well of the service that is complained about will not be taken into consideration.
We ensure that your data will be used and processed exclusively for the purposes mentioned above, in accordance with Article 13 of Legislative Decree no. 196 of 30 June 2003 “Personal Data Protection Law”.
If, on the other hand, you want to report a violation of passengers’ rights under (UE) Regulation n. 181/2011, visit the COMPLAINTS section.
